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Privacy policy

Confidentiality

All your personnal data are stored in local on your device.

Security

All the communication are crypted and we don't store personnal information except timestamp, device identifier and error logs.

Data protection

All personal data will be treated as confidential and anonymous. LoveFlame will under NO CIRCUMSTANCES pass on personal data to third parties.

Communication security

All communications between services and LoveFlame servers are encrypted (HTTPS).

Data security

Data and data access are secured according to the latest security standards and require specific privileges for access.

Collected data

The personal data collected on LoveFlame is as follows:

Connection data (e.g. IP addresses, logs, terminal identifiers, connection identifiers, timestamp information, etc.).
Information relating to use of the site and our applications: number of sessions completed, time spent, pages consulted, purchases;

All the private and intimate data are not collected as it’s stay in local. When the cloud save is activated, the data are encrypted.

Data collection mode

This data is collected when the user carries out one of the following operations on the website:

Registration on our application
Browsing the website and application
Purchase of a good/service on the website;Purpose of personal data processing

Data is collected and processed for the following purposes:

Improvement of our services.

Deletion of personal data

To delete all your personal data, simply delete your account in the LoveFlame application under the Settings tab. When you delete your user account, all related personal data  is permanently deleted. After deletion, it is not possible to recover an account.

Data hosting

All OpenSynaps data is hosted in Switzerland and subject to Swiss data protection legislation. Data is hosted in a TIER-3 datacenter in the canton of Vaud – Switzerland, managed by Infomaniak SA.